Bigbets believes your personal data belongs to you. In this policy, we clearly explain â what data we hold, why we hold it, how we keep it secure, and what rights you have.
Our commitment: bigbets never sells your personal data or shares it with third parties without your consent. This policy is written in plain language for users in Bangladesh.
Bigbets only collects data that is necessary to provide our services and keep your account secure. We never ask for information we don't need.
Registration & Identity Information:
Transaction information:
Technical Information (Collected Automatically):
We do not store your full card number or complete banking details â only transaction identifiers are retained.
Bigbets uses the data it collects solely for the purposes listed below. Only the minimum data necessary is used for each purpose.
Your consent is obtained before any marketing communications are sent. You can opt out of marketing notifications at any time â through your account settings or by contacting support.
Bigbets follows the highest industry standards to protect your data. Security is not just a feature for us â it is the foundation of everything we do.
Your data is stored on secure international servers. Passwords are never stored in plain text â strong hashing algorithms are always used. No bigbets employee can ever view your password.
Data Retention Period: Active account data is retained for as long as the account remains open. After account closure, transaction-related data is kept for a maximum of 5 years as required by legal obligations.
Bigbets does not sell your personal data. However, limited information may be shared with certain trusted parties:
We never share your data with advertisers, data brokers, or unknown third parties.
Every third party is bound by a data processing agreement, ensuring they comply with our privacy standards. This policy will be updated if our service providers change.
Bigbets uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
Cookie Type:
You can disable analytics and performance cookies through your browser settings or account preferences. Essential cookies cannot be turned off, as they are required for login to function.
bigbets does not engage in cross-site tracking or use social media pixels.
You have full control over your own data. bigbets respects these rights and makes them as easy to exercise as possible.
| Rights | Description | How to Use |
|---|---|---|
| Right to Access | You can find out what information we hold about you | Support Request |
| Right to Rectification | You can correct any inaccurate information | Profile Settings |
| Right to Erasure | You can request deletion of your data unless a legal obligation requires us to retain it | Submit a Support Request |
| Portability | You can export your data in a structured format | Request by Email |
| Right to object | You can opt out of marketing communications | Account Settings |
Rights requests are typically processed within 30 business days. In some cases, we may be required to retain certain data due to legal obligations â you will be notified if this applies.
Bigbets strictly does not serve anyone under the age of 18. This is not just a legal obligation â it is part of our ethical responsibility.
If it is found that a minor has created an account using false information, that account will be immediately closed and all collected data will be deleted.
If a parent or guardian suspects their child is using bigbets, please contact support@bigbets.im immediately. We will take prompt action.
This Privacy Policy may be updated as technology and the legal landscape evolve. You will be notified of any significant changes via your registered mobile number or email.
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.
For any privacy-related questions or concerns: support@bigbets.im â We aim to respond within 48 hours.
All data between your browser and our servers is encrypted with 256-bit SSL. No one can intercept it in transit.
Keep 2FA enabled on your account â even if your password is compromised, no one can log in without the OTP.
Bigbets will never sell your personal information to advertisers or data brokers â that is our commitment.
Data is stored in international Tier-4 data centers with automated daily backups and 24/7 security monitoring.
Only authorized personnel can access data, and only what is strictly necessary. All access is logged.
Our automated system monitors for unusual activity around the clock. Any suspicious behavior triggers an immediate alert.
There are several common reasons an account may get locked:
Resolution:
We stand by you with the highest industry security standards and a fully transparent privacy policy.